Lyft’s beefing up its driver background test course of with two new options it says are meant to “[improve] the security and safety of [its] platform.” It as we speak introduced steady background checks and enhanced identification verification, each of which is able to roll out within the coming days to weeks.
“The protection of the Lyft group is our prime precedence, and because the starting, we now have labored to design insurance policies and options that shield each drivers and riders,” Lyft wrote in a weblog put up. “Our aim is to make each trip — in a automotive, on a motorbike, or on a scooter — secure, snug, and dependable.”
Towards that finish, steady legal background checks will monitor drivers day by day and instantly notify Lyft of “any disqualifying legal convictions,” the corporate says. Lively drivers who don’t cross an annual screening — which features a Social Safety quantity hint, nationwide legal search, county courtroom information search, federal legal search, and a U.S. Division of Justice 50-state intercourse offender registry search — along with steady screenings might be barred from the platform. It’s unclear if they’ll turn into eligible to reapply.
As for the brand new and improved identification verification course of, Lyft says it combines driver’s license verification with photographic identification verification to stop identification fraud. Drivers recognized as probably fraudulent might be requested to volunteer a real-time photograph of their face and proof that they’re carrying an permitted ID.
“This enhanced identification verification course of will layer onto the number of safety instruments we already use to detect early indicators of fraud, and such probably fraudulent drivers might be required to finish this verification course of so as to proceed driving on our platform,” Lyft added.
Lyft’s rollout of steady background checks comes after Uber launched the same function in U.S. in July 2018, utilizing expertise developed by startup Appriss. (Uber beforehand solely ran background checks on drivers “periodically.”) On the time, it instructed Axios that in a pilot check, it led to 25 drivers being eliminated.
There’s a big and rising marketplace for steady background test providers, and for a great cause — conventional background checks are one-time deal, so if a contract employee commits a criminal offense a number of weeks right into a job, their employer often stays none the wiser. Final 12 months in Massachusetts, greater than eight,000 ridesharing drivers failed a state background test for infractions like license suspensions, sexual offenses, and violent crimes, and CNN just lately pegged the variety of U.S. Uber drivers accused of assaulting passengers at 103.
San Francisco-based Checkr, which counts Instacart, Grubhub, and Uber amongst its base of greater than 10,000 clients, in July launched Steady Examine, which it says was co-developed with Uber. When it identifies that an worker was concerned in legal exercise, like a brand new or pending cost for a DUI, it notifies the employee’s employer, who can examine additional.